Eustathius Steve Sidiropoulos

Deputy Ground Operations Manager | Aviation Operations

Glyfada

Profile summary

Deputy Ground Operations Manager with 21 years of experience in aviation operations and terminal management across international markets, supported by trilingual capabilities in Greek, English, and Arabic. Managed airport terminal operations, airside monitoring, and landside projects while maintaining compliance with aviation safety standards and regulatory frameworks. Committed to operational excellence, cross-functional alignment, and delivering structured passenger transit processes across 7 distinct organizational environments. Relocating to Dubai; available from immediate; requires employer visa sponsorship.

Career highlights

Terminal and Landside Operations: Managed airport terminal operations and daily activities to maintain passenger flow and operational efficiency.

Project Management and Compliance: Directed terminal landside and airside projects while ensuring full compliance with government regulations and aviation safety standards.

Process Development: Created and implemented Standard Operating Procedures while overseeing internal airport terminal communications.

Key skills

SkillsCustomer Service and Experience Operations Management Process Improvement Compliance and Performance Management Procedures Development and Documentation Staff Recruitment and Training Crisis Management Operational Readiness Ground Operations Management Terminal Operations Airside Operations Ramp Operations Flight Dispatch Gate Allocation SOP Procedures Emergency Response

Professional experience

Deputy Ground Operations ManagerNov 2023 - Present
Air Mediterranean
ORAT (Operational Readiness & Transition) Fix Term ProjectMay 2023 - Oct 2023
Spirit World Group
Flight Dispatcher – AirsideMay 2022 - Oct 2023
Jet Set Aviation
Ramp OperationsJun 2014 - Jul 2019
Jet Set Aviation
Terminal Duty Manager, LSR & SOP Procedures Officer, Terminal & Landside Operations
Hamad International Airport - Qatar Airways Group
  • Guides contractors and global consultants on landside and airside projects, maintaining operational continuity during construction phases.
  • Approve construction activities and design submissions to verify compliance with Civil Aviation Authority and IATA regulations.
Head of P.R.M Department (Passengers with Reduced Mobility)May 2009 - May 2013
Olympic Handling S.A.
Terminal Operations, Airside Monitoring & Inspection Specialist Stand, Gate & Counter Allocation SpecialistMay 2004 - May 2009
Athens International Airport S.A.
Flight Supervision & Operations Senior Agent, CU Agent Flight Close Out & Dedicated Agent for C/Class PassengersMay 2001 - May 2004
Swissport Hellas S.A.

Education

Bachelor's DegreeJan 2026 - Present
Hellenic Open University

European Studies, History, Society and Civilisation

I.A.T.A. International Air Transport Association InstituteJan 2000 - Jan 2001
I.A.T.A. International Air Transport Association Institute

Aviation & Airport Management

I.E.K. DOMIJan 1994 - Jan 1996
I.E.K. DOMI

Business Administration -Accounting and Finance

Languages

Greek · Native

English · Professional

Arabic · Basic